Simple questions are powerful questions because they are open-ended and therefore invite introspection. They generally begin with what or how, and can not be answered with a yes or no. They lead to greater exploration and internal digging. They lead to insights and possibilities. They invite others to look within or to the future.
Mirroring is a practice of inclusion that can transform conflict to creative and innovative solutions.
Two different department managers, under stress, with competing goals and a perceived lack of time to accomplish it all. Now what? How to move from conflict to creative solutions.