Be the Mirror on the Wall: To Bloom and Grow
Mirroring is a practice of inclusion that can transform conflict to creative and innovative solutions.
Conflict Management
How to Build Consensus in Three Minutes
Two different department managers, under stress, with competing goals and a perceived lack of time to accomplish it all. Now what? How to move from conflict to creative solutions.
Before You Fire Him: Try This First!
How to move a difficult conversation away from pointing blame to one that is respectful and holds potential for a positive outcome.